KnocKnow Terms of Service
These Terms of Service (“Terms”) are a legally binding agreement between you and KNOCKNOW LLC (“Company,” “we,” “us,” or “our”) governing your access to and use of the KnocKnow application, related API services, and associated websites/products (collectively, the “Service”).
By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. ELIGIBILITY AND ACCOUNT RESPONSIBILITY
- You must have legal capacity to enter into these Terms.
- You are responsible for all activity under your account credentials.
- You must provide accurate account information and keep it updated.
- You must promptly notify us of unauthorized account use.
2. PERMITTED USE
You may use the Service only in compliance with these Terms and applicable law. You agree not to:
- Use the Service for unlawful, fraudulent, or abusive activity.
- Attempt to gain unauthorized access to systems, data, or accounts.
- Interfere with availability, integrity, or security of the Service.
- Reverse engineer, decompile, scrape at abusive rates, or exploit the Service beyond permitted use.
- Use the Service to violate privacy, intellectual property, consumer protection, housing, or anti-discrimination laws.
3. DATA, CONTENT, AND USER SUBMISSIONS
- You retain ownership of content you submit (such as notes and activity records).
- You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, and display submitted content solely to operate, secure, and improve the Service.
- You represent that you have rights to submit content and that it does not violate law or third-party rights.
4. PROPERTY AND LOCATION DATA DISCLAIMER
The Service may present property, mapping, demographic, and related data from third-party or public sources.
- Data may be incomplete, outdated, inaccurate, or unavailable.
- The Service is not a substitute for legal, financial, appraisal, title, brokerage, or due-diligence advice.
- You are solely responsible for decisions made using Service outputs.
5. PAYMENTS AND FEES (IF APPLICABLE)
If paid plans or features are offered:
- Fees, billing frequency, and renewal terms will be disclosed at purchase.
- Unless required by law, fees are non-refundable.
- We may suspend access for non-payment.
6. INTELLECTUAL PROPERTY
- The Service, including software, branding, design, and documentation, is owned by KNOCKNOW LLC and its licensors.
- Except for limited use rights expressly granted, no license or ownership right is transferred to you.
7. PRIVACY
Use of the Service is also governed by our Privacy Policy.
- Privacy contact email: [email protected]
8. SUSPENSION AND TERMINATION
We may suspend or terminate access immediately, with or without notice, if:
- You violate these Terms.
- Your use poses security, legal, or operational risk.
- We are required to do so by law.
You may stop using the Service at any time.
9. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ACCURACY.
We do not warrant uninterrupted, secure, or error-free operation.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KNOCKNOW LLC AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS.
To the extent liability cannot be disclaimed, total aggregate liability is limited to the greater of:
- The amount paid by you to us for the Service in the 12 months preceding the claim, or
- USD $100.
11. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless KNOCKNOW LLC from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the Service.
- Your violation of these Terms.
- Your violation of any law or third-party right.
12. GOVERNING LAW AND VENUE
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. You agree that disputes shall be brought exclusively in the state or federal courts located in Cuyahoga County, Ohio, unless otherwise required by applicable law.
13. CHANGES TO THE SERVICE OR TERMS
We may modify the Service or these Terms from time to time.
- Updated Terms will be posted with a revised “Last Updated” date.
- Continued use after changes become effective constitutes acceptance of the updated Terms.
14. CONTACT INFORMATION
For legal notices or Terms questions:
- Company: KNOCKNOW LLC
- Email: [email protected]
- Mailing Address: 19885 Detroit Rd #210, Rocky River, OH 44116