KnocKnow End-User License Agreement
This End-User License Agreement (“Agreement” or “EULA”) is a legally binding agreement between you, the end user (“you” or “End-User”), and KNOCKNOW LLC (“KnocKnow,” “we,” “us,” or “our”) governing your use of the KnocKnow mobile application and any related services (collectively, the “Licensed Application”).
By downloading, installing, accessing, or using the Licensed Application, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, do not download, install, access, or use the Licensed Application.
1. ACKNOWLEDGMENT
You and KnocKnow acknowledge that this Agreement is concluded between you and KnocKnow only, and not with Apple Inc. (“Apple”). KnocKnow, not Apple, is solely responsible for the Licensed Application and the content thereof. This Agreement may not provide for usage rules for the Licensed Application that are in conflict with the Apple Media Services Terms and Conditions as of the Effective Date, which you acknowledge you have had the opportunity to review.
2. SCOPE OF LICENSE
KnocKnow grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Licensed Application for your personal or internal business use on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Licensed Application may also be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
You may not:
- (a) copy, modify, or create derivative works of the Licensed Application;
- (b) reverse engineer, disassemble, decompile, decode, or attempt to derive the source code of the Licensed Application, except to the extent that such activity is expressly permitted by applicable law;
- (c) rent, lease, lend, sell, redistribute, sublicense, or otherwise transfer the Licensed Application to any third party;
- (d) remove, alter, or obscure any proprietary notices on the Licensed Application;
- (e) use the Licensed Application for any unlawful purpose or in any manner that violates this Agreement;
- (f) scrape, harvest, or use automated means to extract data from the Licensed Application;
- (g) use the Licensed Application to compete with KnocKnow or to develop a competing product or service.
All rights not expressly granted to you in this Agreement are reserved by KnocKnow.
3. SUBSCRIPTIONS AND PAYMENT
The Licensed Application offers auto-renewing subscriptions (“KnocKnow Pro Monthly” and “KnocKnow Pro Yearly”) that grant access to premium features. By subscribing, you agree that:
- Payment will be charged to your Apple ID account at the confirmation of purchase.
- Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period.
- Your account will be charged for renewal within 24 hours prior to the end of the current period at the rate of your selected plan.
- You can manage and cancel subscriptions by going to your Apple ID account settings after purchase.
- No cancellation of the current subscription is allowed during the active subscription period.
All purchases are final and non-refundable except as required by applicable law or as expressly stated in this Agreement.
4. MAINTENANCE AND SUPPORT
KnocKnow is solely responsible for providing any maintenance and support services with respect to the Licensed Application, as may be specified in this Agreement, on the KnocKnow support page at https://knocknow.co/#support, or as required under applicable law. You and KnocKnow acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.
For support inquiries, contact us at: [email protected]
5. WARRANTY DISCLAIMER
KnocKnow is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed.
THE LICENSED APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KNOCKNOW DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.
KnocKnow does not warrant that the Licensed Application will be uninterrupted, error-free, secure, or free of viruses or other harmful components. KnocKnow does not warrant the accuracy, completeness, timeliness, or reliability of property data, search results, zone recommendations, or any other content provided through the Licensed Application. Property data is sourced from third-party providers and public records and may contain errors or omissions.
In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Licensed Application (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of KnocKnow.
6. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KNOCKNOW, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, EVEN IF KNOCKNOW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
KNOCKNOW’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE LICENSED APPLICATION SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO KNOCKNOW FOR THE LICENSED APPLICATION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
7. PRODUCT CLAIMS
You and KnocKnow acknowledge that KnocKnow, not Apple, is responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and/or use of the Licensed Application, including, but not limited to:
- (i) product liability claims;
- (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and
- (iii) claims arising under consumer protection, privacy, or similar legislation.
This Agreement does not limit KnocKnow’s liability to you beyond what is permitted by applicable law.
8. INTELLECTUAL PROPERTY RIGHTS
You and KnocKnow acknowledge that, in the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party’s intellectual property rights, KnocKnow, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
The Licensed Application, including its design, source code, graphics, text, and other content (excluding User Content), is owned by KnocKnow or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The “KnocKnow” name and logo are trademarks of KnocKnow.
9. USER CONTENT
You retain ownership of any content you submit, upload, or create through the Licensed Application, including notes, sales records, knocked-zone markers, and search history (“User Content”). By submitting User Content, you grant KnocKnow a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and display such User Content solely as necessary to provide the Licensed Application to you.
You are solely responsible for your User Content and represent that you have all necessary rights to submit it and that it does not violate any law or third-party right.
10. LEGAL COMPLIANCE
You represent and warrant that:
- (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and
- (ii) you are not listed on any U.S. Government list of prohibited or restricted parties, including the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Persons List or Entity List.
You agree to comply with all applicable local, state, national, and international laws and regulations in connection with your use of the Licensed Application, including but not limited to laws regarding door-to-door solicitation, telemarketing, “Do Not Knock” registries, consumer protection, privacy, and data protection.
11. DEVELOPER NAME AND CONTACT INFORMATION
The Licensed Application is provided by:
- Company: KNOCKNOW LLC
- Address: 19885 Detroit Rd #210, Rocky River, OH 44116, United States
- Email: [email protected]
- Phone: 216-200-7754
- Website: https://knocknow.co
Any questions, complaints, or claims with respect to the Licensed Application should be directed to KnocKnow using the contact information above.
12. THIRD-PARTY TERMS OF AGREEMENT
You must comply with all applicable third-party terms of agreement when using the Licensed Application. This includes, but is not limited to, your wireless data service agreement, the Apple Media Services Terms and Conditions, and the terms of any third-party services you access through the Licensed Application. You are responsible for any data or roaming charges incurred while using the Licensed Application.
13. THIRD-PARTY BENEFICIARY
You and KnocKnow acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.
14. PRIVACY
Your use of the Licensed Application is also governed by our Privacy Policy, available at https://knocknow.co/privacy-policy, which is incorporated into this Agreement by reference. By using the Licensed Application, you consent to the data practices described in the Privacy Policy.
15. TERMINATION
This Agreement is effective until terminated by you or KnocKnow. Your rights under this Agreement will terminate automatically without notice from KnocKnow if you fail to comply with any term of this Agreement. Upon termination, you must cease all use of the Licensed Application and delete it from your devices.
KnocKnow may terminate or suspend your access to the Licensed Application at any time, with or without notice, for any reason, including violation of this Agreement.
The provisions of this Agreement that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless KnocKnow and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to:
- (a) your use or misuse of the Licensed Application;
- (b) your User Content;
- (c) your violation of this Agreement;
- (d) your violation of any applicable law or third-party right; or
- (e) your conduct in connection with door-to-door sales or solicitation activities undertaken using the Licensed Application.
17. MODIFICATIONS TO THE AGREEMENT
KnocKnow reserves the right to modify this Agreement at any time. We will notify you of material changes by posting the updated Agreement in the Licensed Application or on our website at https://knocknow.co/#support and updating the “Last Updated” date above. Your continued use of the Licensed Application after such changes constitutes your acceptance of the updated Agreement. If you do not agree to the changes, you must stop using the Licensed Application.
18. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict-of-law principles. Any dispute arising out of or relating to this Agreement or the Licensed Application shall be resolved exclusively in the state or federal courts located in Cuyahoga County, Ohio, and you consent to the personal jurisdiction of such courts.
This governing-law provision does not apply to (a) the application of the laws of the country in which you reside if such application is required by mandatory consumer protection laws, or (b) any dispute that, under applicable law, must be resolved in another jurisdiction.
19. SEVERABILITY
If any provision of this Agreement is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
20. ENTIRE AGREEMENT
This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and KnocKnow regarding the Licensed Application and supersedes all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and KnocKnow.
21. NO WAIVER
The failure of KnocKnow to enforce any right or provision of this Agreement shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of KnocKnow.
22. ASSIGNMENT
You may not assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of KnocKnow. KnocKnow may assign this Agreement at any time without notice to you.
23. CONTACT US
If you have any questions about this Agreement, please contact us at:
- Company: KNOCKNOW LLC
- Mailing Address: 19885 Detroit Rd #210, Rocky River, OH 44116
- Email: [email protected]
- Phone: 216-200-7754
By downloading, installing, or using the KnocKnow Licensed Application, you acknowledge that you have read, understood, and agree to be bound by this End-User License Agreement.